30" Adjustable Over the Door Wreath Hanger with Candle Holder

The hangers didn’t work on my large wood doors. When I try to shut the door with the wreath hanger attached, it scrubs the top of the frame. It put black marks on the frame and notched out a small groove. I took one section of the thick padding off the hanger but it still scrubs. I had to remove the tags to get the hanger to extend to the length I needed. Unfortunately, the return policy says the tags and original packaging have to be in place before a return will be accepted. That’s very frustrating bc the hangers were expensive. It also said it needed original packaging. The shipment cane in 1 box with another box containing one hanger and the other hanger was freely moving around. The 2nd hanger wasn’t in its own box. Please let me know how I can return this item. Thank you very much much!

This I the cutest idea. Look old fashion